You must return your order to us without undue delay and within 14 days after you have notified us that you wish to cancel your purchase. You must bear the shipping costs yourself. You bear the risk of the goods from the time of delivery of the goods.
Lack of original packaging may be a loss of value, so in order to be able to receive all the money back, it is recommended that the item be returned in original packaging.
The condition of the item when you return it
You are only liable for any deterioration in the value of the product due to handling other than what is necessary to determine the nature, characteristics and functioning of the product. In other words, you can try the item in the same way as if you tried it in a physical store, but you must not put it into actual use.
If the item has been tried in addition to what is described above, we consider it used, which means that upon cancellation of the purchase, you will only receive part or none of the purchase amount, depending on the trade value of the item.
Repayment of the purchase amount
If you cancel your purchase, you will be refunded the amount you paid us. In the event of any impairment for which you are liable, this amount will be deducted.
If you exercise your right of cancellation, we will refund all payments received from you, including delivery costs (except any additional costs arising from your choice of another form of delivery, other than the cheapest form of standard delivery we offer), without undue delay and at all circumstances within 14 days from the date we received notice of your decision to cancel this Agreement. We will make such a refund with the same payment method that you used for the original transaction, unless you have explicitly agreed otherwise.
We can withhold the refund until we have received the item, unless you have provided documentation before returning it.
If you regret the purchase, the item must be shipped to:
Creative Republic ApS / Simplewoodsman
5000 Odense C